Customer Service Workshops
Customer Service is an art.
Happy clients are loyal clients, and we offer training workshop sessions that provide the fundamentals of customer service in workshops tailored specifically for your business.
While in a completely customized workshop tailored to your business, your staff will learn new skills and efficiencies that will optimize their time in the office while allowing your business to make them a client for life.
Why is Professional Customer Service Training so important for your business?
Customer Service is an art. The staff member that your customers are interacting with can make or break your business; they are the first conversation with your customer, the first face they see, and ultimately, will set the tone for your customer's experience with your business.
Whether you operate in a retail or service business, your front-end staff are indeed the gatekeepers of your success. The 80/20 Rule for Customer Service says that 20% of your customers are responsible for 80% of your business. Happy clients are loyal clients, and to create a loyal client, your entire operation must be geared towards providing an outstanding customer experience.
We offer 1/2 or full-day training sessions that provide the fundamentals of customer service in workshops tailored specifically for your business. If there are skills or habits that you're looking to create in your staff, host a Customer Service Training Workshop. They'll learn in a collaborative, positive, and fun environment that will set them up to be better for your customers and better for your business.
Any type of staff is suitable for these workshops. Whether you have Accountants, Receptionists, Administrators, Executive Assistants, Retail Employees, Bartenders, or Vet-techs, let's get your staff into the workshop and inspire them.
Contact us now for a quote:
780-512-5200 or firstname.lastname@example.org